Holiday Services

Holiday Return Policy

 

For orders placed from November 1, 2022 through December 31, 2022 we will be extending our return window to 60 days for the holiday season. The 60-day return window will commence the day after your order is delivered, as established by the order tracking number. Items should not be damaged, washed, or worn. If you have any questions or are unable to process your return, please contact Consumer Care at [email protected]

 

UPS Holiday Shipping Deadlines

 

  • December 14, 2022: Last day to ship UPS Ground packages for delivery on Friday, December 23

 

  • Due to holiday volume and in order to ensure holiday delivery, Next Day Air orders must be received by 2:00PM EST on 12/21/22 and Second Day Air orders must be received by 2:00PM EST on 12/20/22.

     

    Shipping Methods

     

     Shipment Method Delivery Time Order Subtotal Shipment Charge
    Standard Ground 3-6 business days $0.00 - $84.99 $7.95
    Standard Ground 3-6 business days $85.00+ $0.00
    USPS Ground (PO Boxes) 4-8 business days any $ amount $7.95
    2-Day 2 business days* any $ amount $15.95
    Overnight 1 business day** any $ amount $21.95

      

    Note: Business days are Monday – Friday. Holidays are excluded. Rockport is not responsible for incorrect shipping addresses. Customers assume responsibility for all carrier charges related to all address changes post-order submission. For any questions, please contact Consumer Care at [email protected]