Holiday Services

Holiday Return Policy

 

For orders placed from November 1, 2022 through December 31, 2022 we will be extending our return window to 60 days for the holiday season. The 60-day return window will commence the day after your order is delivered, as established by the order tracking number. Items should not be damaged, washed, or worn. If you have any questions or are unable to process your return, please contact Consumer Care at [email protected]

 

UPS Holiday Shipping Deadlines

 

  • December 14, 2022: Last day to ship UPS Ground packages for delivery on Friday, December 23
  • December 21, 2022: Last day to ship UPS 2nd Day packages for delivery on Friday, December 23
  • December 22, 2022: Last day to ship UPS Next Day packages for delivery on Friday, December 23

 

Shipping Methods

 

 Shipment Method Delivery Time Order Subtotal Shipment Charge
Standard Ground 3-6 business days $0.00 - $84.99 $7.95
Standard Ground 3-6 business days $85.00+ $0.00
USPS Ground (PO Boxes) 4-8 business days any $ amount $7.95
2-Day 2 business days* any $ amount $15.95
Overnight 1 business day** any $ amount $21.95

  

Note: Business days are Monday – Friday. Holidays are excluded. Rockport is not responsible for incorrect shipping addresses. Customers assume responsibility for all carrier charges related to all address changes post-order submission. For any questions, please contact Consumer Care at [email protected]