Thank you for visiting Rockport. If you need assistance with shopping on our site, please call us at 866-290-6431 and a customer care representative will be happy to assist you. Please inform the Customer Service Representative that you require assistance.

Help Desk

Shipping Rules and Restrictions

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • The shipping cost shown for an individual item reflects what you can expect to pay if the item ships alone. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. Your actual shipping and handling cost will automatically compute on the Shipping Options page of checkout.
  • Please allow for additional shipping and handling time for all oversized items shipping via a freight trucking company. These items cannot be expedited. For more information regarding the delivery of your oversized item, click here.
  • You will not be charged for any item until it is shipped to you.
  • Please call a Customer Service Specialist at 1-866-290-6431 if you have any questions.
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