Offer applies to 3-5 day ground shipping and may be combined with other online promotions. Does not apply to previous purchases. Discount to be automatically applied at shipping page. Details and promotion are subject to change. ©2014. The Rockport Company, LLC. Rockport.®
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CONTACT US | FREQUENTLY ASKED QUESTIONS

Customer Care

For enquiries regarding Rockport.com please use our Rockport.com Customer Service Contact Us form or call our Rockport.com Customer Care Line at 1.800.828.0545 , available 24 hours a day, 7 days a week.

2014 Holiday Hours

Thanksgiving
Christmas Eve
Christmas Day
Open 7:00 AM - 5:00 PM
Close at 5:00 PM
Closed
Opening Black Friday 7:00 AM
Opening 12/26 7:00 AM

For all other Rockport enquiries, such as Concept Store, Outlet, or 3rd party purchases, please call your local store or Rockport's General Customer Care Line at 1.800.ROCKPORT.

Corporate Office Locations

Boston Area Office: Headquarters
1895 JW Foster Blvd Canton, MA 02021 USA
Main (781) 401-5000

(Note: this address does not accept returns. Please direct returns to the address listed here)

Directions to our headquarters

From the Boston Area & Logan Airport: Take route 93S (Southeast Expressway). In Braintree, Route 3 goes left and Route 93S continues right toward Dedham. Stay on Route 93 to Route 138 Exit 2B. Go two lights and take a left (Mobil gas station on left). Reebok World Headquarters is two 10ths of a mile on the left. Security guard will direct you to the West Garage where you will park. Follow walkway from the garage to entrance at back of building. Go upstairs to security desk. (view site here)

Local Accommodations

Boston Marriott Quincy Hotel (view site here)
1000 Marriott Drive Quincy, MA 02169 +1 (617) 472-1000


Hilton Boston/Dedham (view site here)
25 Allied Drive, Dedham, MA +1 (781) 329-7900

Public Relations

For public relations inquiries, please contact customercare@help.rockport.com and use "PR Inquiry" as the subject heading.